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Overview
We want you to be satisfied with your purchase. If for any reason you’re not happy, our returns policy is designed to be simple and fair.
Eligibility for Returns
- You must contact us within 7 days of receiving your order.
- Products must be unused, unopened, and in their original packaging.
- Certain items (e.g., personal care products that have been opened) cannot be returned for hygiene reasons.
Process
- Contact us at johan@caminowellness.com with your order number and reason for return.
- We’ll confirm eligibility and provide return instructions.
- Once the item is received and inspected, we’ll issue a refund or exchange.
Refunds
Refunds are processed within 7–10 working days to the original payment method. Shipping costs are non-refundable, unless the product was damaged or incorrect.
Exchanges
If you wish to exchange an item, we will assist you with a replacement of equal value where stock allows.
Contact Us
For returns and refund queries, please reach out to:
📧 johan@caminowellness.com | 📞 0615287175